These Terms of Use ("Terms") are an agreement between you and Facility Design Matrix, LLC ("FDM", "we", "us"). They govern your use of the 3D facility design tools we operate at facilitydesignmatrix.com and on partner-branded designers such as kodiak-sports.facilitydesignmatrix.com (together, the "Service"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a company, you confirm you have authority to bind that company, and "you" includes it.
What the Service is
The Service lets you lay out sports and training facilities in 3D, browse equipment and flooring catalogs, save designs, and request quotes. Quotes, carts, bills of materials, pricing, and coverage calculations produced by the Service are non-binding estimates, generated to help you plan. They are not offers, invoices, or contracts of sale. Any actual purchase happens separately between you and the equipment partner (or FDM, where FDM is the seller) on that transaction's own terms, and final pricing, availability, freight, and taxes may differ from what the Service estimates.
Your account
You must provide accurate, current information when you create an account and keep it up to date. Accounts are personal: one person per account, and you are responsible for everything done under your credentials — keep them confidential and tell us at once if you suspect unauthorized use. You must be at least 16 and old enough to form a binding contract where you live. We may suspend or terminate accounts that violate these Terms, abuse the Service, or create risk for us, our partners, or other users; where practical we will notify you first. You can delete your account at any time as described in the Privacy Policy.
Acceptable use
Do not: (a) break the law or infringe anyone's rights while using the Service; (b) probe, overload, scrape, or disrupt the Service or its infrastructure, or bypass its access controls or usage limits; (c) upload malware or content that is unlawful, infringing, or that you lack rights to; (d) misrepresent Service output as a professional engineering deliverable; (e) resell, sublicense, or white-label the Service without a written agreement with us; or (f) use another user's account or share yours.
Your content and designs
You own your designs and the content you upload (logos, names, layouts). So that we can operate the Service, you grant FDM a worldwide, non-exclusive, royalty-free license to host, store, reproduce, render, display, and create thumbnails of your content — solely to provide, maintain, secure, and improve the Service and to deliver the quotes you request. When you request a quote, a snapshot of your design and contact details is shared with the equipment partner named on the designer you used, as described in the Privacy Policy. This license ends when your content is deleted from the Service, except for the minimal retained records described in the Privacy Policy.
Our platform
FDM owns the Service — the software, 3D engine, models we provide, catalogs, interfaces, and branding — and all associated intellectual property. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for designing and purchasing facilities for your own business. No other rights are granted. Partner and manufacturer names, logos, and product data belong to their owners.
Fees and payment
The Service is currently free to use; no credit card is required to create an account. If and when we introduce paid subscriptions, payments will be processed by Paddle as merchant of record — Paddle will be the legal seller for those subscription transactions, will handle applicable sales tax and VAT, and its checkout terms will apply to the payment itself. Prices, plans, and any trial terms will be published before you are charged, and material pricing changes will be notified in advance. Purchasing equipment through a partner is a separate transaction on the partner's terms.
Design disclaimers — please read this one
Designs, measurements, spacing and buffer suggestions, coverage calculations, and 3D visualizations produced by the Service are planning aids only. They are not engineering, architectural, or construction documents; they do not verify structural capacity, code compliance, egress, ventilation, or safety clearances for your actual building. Before building or installing anything, verify the design with licensed professionals (architect, structural engineer, local code officials) and with the equipment manufacturers' installation requirements. You are responsible for how a design is used in the real world.
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that estimates will match final purchase pricing.
Limitation of liability
To the fullest extent permitted by law: (a) FDM is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill; and (b) FDM's total liability for all claims arising out of or relating to the Service or these Terms is capped at the greater of one hundred U.S. dollars (USD 100) or the amounts you paid FDM for the Service in the twelve months before the claim arose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
Indemnification
You will defend and indemnify FDM, its officers, employees, and partners against claims, damages, and reasonable legal costs arising from your content, your use of the Service in violation of these Terms, your violation of law or third-party rights, or any real-world construction or installation based on Service output. We will notify you promptly of any such claim and may participate in the defense with our own counsel.
Termination
You may stop using the Service or delete your account at any time. We may suspend or terminate access as described under "Your account". Sections that by their nature should survive (content licenses for retained records, disclaimers, limitation of liability, indemnification, governing law) survive termination. Account deletion and data erasure follow the timelines in the Privacy Policy.
Governing law
These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-laws rules, and disputes will be resolved in the state or federal courts located in [STATE], whose jurisdiction both parties accept.
Changes to these Terms
Each version of these Terms has a version number and effective date, recorded in our versioning system; when you create an account we record the version you accepted. If we make material changes we will notify you by email and/or an in-product notice before the new version takes effect, and may ask you to re-accept. Continued use of the Service after the effective date means you accept the updated Terms; if you do not agree, stop using the Service and delete your account.
Contact
Facility Design Matrix, LLC. Questions about these Terms: design@facilitydesignmatrix.com. How we handle your data — including deletion — is covered by our Privacy Policy.